Client: NSDC – National Skill Development Corporation

Solution: Zoho Recruit + Zoho People
Industry: Government | Skill Development | Human Resources

🏢 About NSDC

NSDC is a government-backed organization under the Ministry of Skill Development and Entrepreneurship, aimed at supporting skill development initiatives across India. It works with training providers and corporates to bridge the skill gap across sectors.

🎯 Project Objective

To digitize and streamline HR operations at NSDC by implementing Zoho Recruit for end-to-end hiring and Zoho People for employee lifecycle management, onboarding, attendance, and performance workflows.

🛠 Services Provided

✅ Zoho Recruit Implementation
✅ Zoho People Setup & Customization
✅ Custom Blueprint Creation
✅ User Access Control
✅ Automation of HR Processes
✅ Onboarding Forms & Approval Workflows
✅ Employee Self-Service Portal
✅ Training for Division Heads, TA Leads, HR, and Leadership
✅ Handbook Documentation for Users

🔧 Key Implementation Highlights

📌 Zoho Recruit

• Custom Hiring Blueprints:
  Structured recruitment pipeline from sourcing to offer roll-out

• Job Opening & Candidate Module Setup:
  Created custom fields for department-wise hiring

• Automated Alerts & Interview Tracking:
  Instant notifications for interview updates and feedback loops

• Role-Based Access:
  Configured access for TA Leads, Department Heads, and HR leaders

• Reports & Dashboards:
  Built custom hiring dashboards for quick decision-making

📌 Zoho People

• Employee Database Setup:
  Migrated employee records into secure, centralized modules

• Leave & Attendance Configuration:
  Enabled geo-tagged attendance with department-wise leave policies

• Onboarding Automation:
  Custom onboarding forms with approval hierarchy

• ESS (Employee Self-Service) Portal:
  Enabled employees to manage their own data, leaves, and requests

• Performance & Review Cycle Drafting (Initial Phase)

🧠 Training & Documentation

Delivered hands-on training sessions with demo modules for:

• Recruit: Candidate view, job openings, interview feedback

• People: Onboarding, attendance, leave requests, document uploads

• Created a Zoho HRMS User Handbook covering:

  ✅ Step-by-step process guides
  ✅ Approval workflows
  ✅ Troubleshooting FAQs
  ✅ Department-specific walkthroughs

📈 Measurable Impact

✅ HR digitization across 5+ departments
✅ Increased transparency & compliance
✅ Empowered employees with self-service tools

💬 Client Feedback

“House of Launch enabled us to shift from outdated manual HR processes to a smart, Zoho-powered system. The implementation was smooth, and the training ensured everyone adapted quickly.”
— HR Head, NSDC

🧰 Tools Used

• Zoho Recruit (Hiring & Interview Management)

• Zoho People (HR Core, Onboarding, Leave, Attendance)

• Zoho Writer (Training Manual Documentation)

• Zoho WorkDrive (Internal HR Document Storage)